Wednesday, November 2, 2011

How To File A DAC Report Dispute Online

Getting Incorrect Information Removed
From Your DAC Report

We've talked before about the DAC Report, how it can affect you both in the short-term and the long run, and the importance of understanding your DAC Report.  There are several companies online that, for a small fee, will work with you to get inaccurate and erroneous information removed from your DAC.


HireRight DAC Trucking

But there is another alternative:  The DAC Report Services, known as HireRight, now allows drivers to file disputes online.



To request a copy of your DAC Report or to file a dispute,
start here for an overview:
http://hireright.com/Consumers-Applicants.aspx

To request a copy of your DAC Report online:
online DAC Report Request
To file a dispute online:
Report DAC Report Dispute

HireRight provides background screening and solutions for transportation organizations, as well as many other businesses and industries. Based on information from their website, HireRight will conduct an investigation, free of charge, if you believe information in your report is incomplete or inaccurate. 

Before filing a dispute, you need to have your DAC Report in your possession, a report that is no older than 60 days (in order to help ensure that you are disputing information currently maintained by HireRight).  The dispute reinvestigation process can take up to 30 days.

Getting false or inaccurate information removed from your DAC Report is one of those areas that falls under "managing your CDL career."  If there is something negative on your DAC you need to know about it and know how to go about getting that information removed.

In 'When Your DAC Report Does Not Show Employment History', we mentioned that not all trucking companies rely on a trucker's DAC Report as the final word, but many do use the DAC Report as their primary barometer.

In fact, smaller companies often prefer to hire experienced drivers based on a personal phone interview coupled with various types of documents verifying previous employment, etc.  Many of the smaller companies, who by the way are excellent companies to work for, review the DAC but do not make their final decision based on its contents.

As recruiters and career planners for otr truckers, drivers often relay information to us about their negative experiences with DAC Reports, and how it has affected them.  All too often we find that the driver has been treated very unfairly and unjustly by a former trucking company employer:

"... My DAC Report said that I abandoned a truck, but that was completely untrue.  I left the truck at the terminal that I picked it up from when I first started working for them.  But this is still on my record and has caused me problems."

"... I have been out of work for more than six months because of two false reports from trucking companies I have worked for.  And to add insult to injury, one of them has gone as far as to stop my ability to draw unemployment."

When you are planning on leaving your current employment and will be looking for another job, take the time to request a copy of your DAC Report, and if necessary, get it corrected.  Don't wait until it causes you a problem.  It could cost you the perfect job you have been looking for ....

If you prefer to submit your request by telephone, fax or regular mail, or if you require additional assistance, please contact HireRight Customer Service at:

HireRight Customer Service
  • Telephone: (800) 381-0645 (Monday -Friday, 7am to 7pm Central Time)
  • Fax: (918) 664-5520
  • Address: HireRight, Attn: Consumers Department, P.O. Box 33181, Tulsa, OK

1 comment:

  1. Being accused of truck abandonment is the easiest thing in the world to dispute if you are innocent. Most carriers use Quaalcom. This device tracks every movement that you made with the truck. Quaalcom is required to keep your records for 6 years. The Quaalcom will prove where you left your truck. Get a lawyer, contact Quaalcom and you are in business!

    ReplyDelete

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James S. McCormack